Legal & Sanctuary Information

Terms of Service

Last updated: October 2026

These Terms of Service govern your use of the BEYOND VIBRATION website and the booking of sessions at our Springbrook sensory lounge. By booking a session or submitting an inquiry, you agree to these terms.

1. Sessions & Pricing

We offer sessions on our vibroacoustic Sensory Lounge bed. A single 1-hour session is $120 AUD. Our Buy 5 Get 1 FREE pack provides 6 sessions for $600 AUD (a saving of $120 AUD). All prices are in Australian dollars and are subject to change without notice, though confirmed bookings remain at the agreed price.

2. Booking & Confirmation

Bookings are made through our online calendar. Once your booking is complete, you will receive an instant email and SMS confirmation. Your reservation is only confirmed once this confirmation is issued.

3. Payment

Single sessions are paid as arranged at the time of booking. The Buy 5 Get 1 FREE pack ($600 AUD) is secured with a $150 AUD deposit paid online; the remaining $450 AUD is due at your first session. The deposit is non-refundable but may be transferred to another person. Packs are valid for 12 months from the date of purchase and may be shared with family members or friends.

4. Cancellation & Rescheduling

We understand plans change. To reschedule or cancel your appointment, please notify us at least 24 hours before your scheduled session by calling or texting Cristian on 0413 570 544 or Marcia on 0433 251 858.

  • Cancellations or reschedules made with more than 24 hours notice incur no fee.
  • Cancellations or no-shows within 24 hours of the appointment may forfeit the session or incur a fee at our discretion.
  • Package sessions forfeited under this policy count toward your purchased sessions.

If you are unwell or experiencing an emergency, please contact us — we will do our best to accommodate you.

5. Website Use

You agree to use this website lawfully and not to misuse, disrupt or attempt to gain unauthorised access to any part of it. Content on this site is provided for general information and is not professional medical advice.

6. Liability

To the extent permitted by law, BEYOND VIBRATION is not liable for any loss or damage arising from your use of our website or services, except where liability cannot be excluded under Australian law.

7. Changes to These Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

BEYOND VIBRATION

227 Repeater Station Road, Springbrook, QLD 4213, Australia

Phone & SMS: Cristian Duque — 0413 570 544

Phone & SMS: Marcia Brunner — 0433 251 858

Hours: Monday – Saturday: 9:00 AM – 5:00 PM (By Appointment). Closed Sunday.

Questions about this policy? Call or text us, or send an inquiry through our contact form.